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Occupational Health and Safety Training
Employee safety and well-being are fundamental considerations in all Masteel operations and decision-making processes. In recognition of the inherent risks associated with industrial activities, the Group upholds stringent Occupational Health and Safety (“OH&S”) standards to protect our workforce and prevent workplace incidents. To support this commitment, Masteel has established a comprehensive OH&S Policy that provides a structured framework for both management and employees to maintain a safe, secure and healthy working environment.
Occupational Health and Safety policy:
To support continual improvement in minimising health and safety risks, we implement proactive measures and systematic monitoring across our operations.
Masteel adopts a structured and systematic approach to mitigating workplace safety risks, with a focus on
Since 2022, Masteel’s Occupational Health & Safety policy and management system practises have resulted with the OHSAS 18001 / ISO 45001 certification for both Petaling Jaya and Bukit Raja operating facilities. Since then, the certification has expanded to cover 100% of Masteel’s operating sites, reinforcing consistent safety standards across all operations.
To maintain compliance with ISO 45001 requirements, regular internal and external audits are conducted across all divisions. This structured approach supports continuous improvement, strengthens risk prevention practices, and ensures alignment with recognised industry safety standards while safeguarding employee well-being.
Within the ISO 45001 framework, clear safety and health objectives are established as part of the operational OH&S programme for both plants. The table below outlines the FY2025 safety targets, reflecting Masteel’s ongoing commitment to maintaining a safe, compliant, and well-managed working environment
Beginning in 2024, Masteel introduced long-term safety targets for the 2024–2028 period aligned with ISO 45001 Occupational Health & Safety objectives. The targets are aimed at improving workplace safety performance, minimising risks, and preventing incidents to sustain a safe and compliant working environment
Masteel’s Safety and Health team upholds stringent occupational health and safety standards through systematic risk assessments covering both existing operations and upcoming projects. These assessments follow the Hazard Identification, Risk Assessment and Risk Control (“HIRARC”) methodology, enabling structured identification, evaluation and mitigation of workplace hazards. HIRARC has been applied to high-risk areas such as the Electric Arc Furnace (“EAF”) and Induction Furnace (“IF”) operations, and is also incorporated during the planning stage of new developments, including the High-Speed Bar Project. By assessing risks prior to operational commencement, Masteel strengthens preventive controls, enhances operational resilience and reinforces its commitment to a safe working environment
Comprehensive Employee Safety Coverage
Masteel ensures that all employees are covered under its Occupational Health andSafety (OH&S) management system, including enrolment in the Social Security Organisation (“SOCSO”) and Group Personal Accident Insurance (“GPA”). These protections provide financial and medical support in the event of work-related injuries, reinforcing the company’s commitment to employee welfare and workplace protection.
Safety Performance Indicators for Continuous Improvement
To enhance accountability and proactive risk control, Masteel has established asafety-focused Key Performance Indicator (“KPI”) that targets fewer than three workplace accidents annually. This KPI:
a. Serves as a measurable benchmark for evaluating workplace safety performance.
b. Reinforces our commitment to continuous risk reduction and the prevention of occupational hazards.
c. Encourages a culture of collective responsibility, ensuring that employees actively participate in safety initiatives and adhere to established protocols.
In FY2025, Masteel recorded 1,937,856 working hours with 4 workplace incidents covering 100% of Masteel’s operating sites. The number of incidents exceeded our annual safety target of fewer than three workplace accidents. This highlights the need for stronger preventive measures and closer monitoring in the future. The four injuries are fractures to the leg, hand, and foot, as well as a facial laceration resulting from equipment instability, communication failures, and unsafe shortcuts. Specifically, these incidents occurred when a lifting beam fell during maintenance, a winch was activated while a worker was still inside a furnace, an unsecured container door swung into a staff member, and an individual jumped from a platform rather than using the stairs.
Immediate actions involved providing emergency medical care and securing the incident sites. To prevent recurrence, we have implemented comprehensive safety measures including (i) providing refresher training and toolbox briefings on safe work procedures to all personnel, (i) enhancing onsite communication through dedicated signalmen, and (i) updating and discussing revised HIRARC with supervisors and plant workers to ensure all high-risk activities are strictly controlled. We continue to uphold top priority in operation safety and safeguarding our employee well-being
The improvement in safety performance was supported by strengthened safety procedures, consistent risk monitoring, and continuous employee training. Through regular awareness programmes and compliance monitoring, employees are equipped to operate within a controlled and safe working environment. The achievement of zero fatalities demonstrates the effectiveness of our preventive approach, including routine safety drills, adherence to industry standards, and ongoing workplace safety enhancements. These measures help minimise operational risk while supporting productivity and workforce protection. Masteel remains committed to maintaining a safe, compliant and incident-free workplace as part of our broader sustainability and operational excellence objectives.
Comprehensive Safety and Health Training for Employees
As part of our continuous efforts to strengthen workplace safety awareness and preparedness, Masteel collaborates with both internal and external stakeholders to deliver targeted occupational health and safety training programmes. In FY2025, a total of 628 employees participated in various safety training sessions designed to enhance their competency in identifying, preventing, and responding to workplace hazards while encouraging active participation in safety initiatives. The training programmes covered a comprehensive range of topics, including hazard identification, safe work procedures, emergency response preparedness, equipment handling, and regulatory compliance requirements. These sessions ensure that employees remain vigilant, well-equipped, and capable of performing their duties safely under both routine and non-routine operating conditions. Beyond technical knowledge, the training also promotes a proactive safety mindset, reinforcing shared responsibility and strengthening Masteel’s overall safety culture across operations.
A detailed summary of the safety training sessions conducted at the Bukit Raja and Petaling Jaya facilities is presented below
Masteel is committed to maintaining a safe and resilient workplace through a proactive emergency preparedness approach. To strengthen crisis management capability, we have established multiple comprehensive emergency response plans designed to enable timely, coordinated, and effective action during potential incidents, thereby protecting employees, safeguarding assets, and ensuring operational continuity. These plans were developed through structured risk assessment and scenario analysis, covering a range of emergencies including fire outbreaks, chemical spills, and medical incidents. The defined response procedures equip our personnel to respond promptly while minimising risks to people, property, and business operations. Our occupational health and safety approach extends beyond physical protection measures. Masteel adopts a holistic, employee-centred framework that integrates preventive safety practices with initiatives supporting psychological well-being. By promoting a workplace where employees feel safe, respected, and supported, we reinforce a strong safety culture that contributes to both workforce welfare and organisational resilience. Through proactive safety programmes, structured emergency preparedness, and a people-centred approach, Masteel continues to cultivate a safer, healthier, and more productive working environment for all employees
