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MASTEEL SUSTAINABILITY

Stakeholder Engagement

Masteel recognises the importance of stakeholder engagement as a core element of effective governance, risk oversight, and value creation. We adopt a structured and systematic approach to identifying and prioritising key stakeholder groups whose interests, expectations, and decisions may reasonably be expected to affect Masteel’s ability to create long-term value. These stakeholders include regulators, investors, employees, customers, suppliers, and local communities.

Masteel maintains formal engagement mechanisms such as structured meetings, town hall sessions, briefings, and public dialogues to facilitate regular, two-way communication and to obtain relevant input on sustainability-related matters. Feedback gathered through these engagements is escalated to management and relevant governance committees, where it is considered in strategic planning, risk assessment, and operational decision-making. This ensures that stakeholder perspectives are appropriately integrated into corporate governance processes and sustainability-related decisions, consistent with IFRS S1 governance expectations.

Stakeholder insights inform the identification and assessment of sustainability-related risks and opportunities, including regulatory developments, market expectations, and social and environmental impacts associated with steel manufacturing. By embedding stakeholder considerations into enterprise risk management and strategy formulation, Masteel enhances its ability to anticipate emerging issues, respond to external expectations, and support long-term business resilience.

Masteel is committed to providing transparency, clear, timely, and decision-useful disclosures on sustainability performance, governance practices, and strategic progress. Through comprehensive reporting and ongoing communication, the Group enables stakeholders to assess how sustainability-related matters are governed, managed, and integrated into Masteel’s long-term value creation strategy.

 

Stakeholder

Engagement Channel

Area of Interest

Shareholders & Investors

  • Future growth prospect
  • Return on investments
  • Corporate sustainability
  • Corporate exercises
  • Share performance
  • Dividends
  • Annually during Annual General Meeting
  • As and when necessary through Bursa announcements, Investor Relations (“IR”) and virtual briefing

Employees

  • Safe and healthy work environment
  • Work-life balance
  • Equality and diversity at workplace
  • Career advancement and progression
  • Empowerment and learning opportunities
  • Ad-hoc meeting through face to face discussion
  • Conducting regular training and development programmes and job enrichment and coaching
  • Weekly department meetings
  • Annually townhall sessions and annual performance review

Customers

  • Timely product delivery
  • Product quality
  • Alignment to market needs
  • Daily engagement session

Local Communities

  • Pollution and waste
  • Supporting development of communities
  • Creation of employment opportunities
  • Conducting Corporate Social Responsibility (“CSR”) programme annually
  • As and when necessary through press release
  • Collaboration with local educational institution/government agencies regularly

Government & Regulators

  • To date and comprehensive policies and legislation
  • Analysis of regulatory impact on the company
  • Engagement/representation for alternatives
  • Compliance
  • Annually through direct meetings
  • As and when necessary through representatives from industry associations and stakeholders’ engagements

Industry Associations

  • Compliance with all applicable laws and regulations
  • Active membership to remain abreast of matters related to the industry
  • Collective consensus of opinion from Associations’ members point of view
  • Conducting regular meeting and consultation on a monthly basis or at least quarterly

Media

  • Transparency
  • Easy access to top management and key personnel for up-to-date information
  • Speedy dissemination of information
  • Early engagement
  • Interview opportunities
  • Press release throughout the year if necessary
  • Media queries and requests are responded to promptly as they are received through Public Relation Officer’s contact and email address (via company website)
  • Regular updates on corporate development through the company website
  • As and when necessary through media interviews

Suppliers & Contractors

  • Support for local suppliers
  • Fair procurement practices
  • Product compliance
  • Ad-hoc face to face meetings and product quality feedback
  • Annual supplier performance assessments
  • Sustainability assessment and reporting