SOCIAL
Occupational Health and Safety Training
At Masteel, Occupational Health & Safety (“OH&S”) is a core pillar of our sustainability framework, championed by the Board of Directors and Senior Management. Our commitment to creating a safe and healthy work environment is reinforced through continuous monitoring, proactive risk mitigation, and structured safety governance. Each of our operating sites boasts a dedicated Safety and Health Committee, which plays a pivotal role in overseeing workplace safety compliance and risk management. These committees are led by our Executive Vice Chairman, with oversight from Ms. Shirley Ng, who serves as the Executive Director on the Board, ensuring that safety measures are consistently reviewed and enhanced. When safety and health issues cannot be resolved at the Safety and Health Committee level, Ms. Shirley Ng proactively escalates these matters to the Board of Directors (“BOD”) for discussion and resolution. This structured escalation process ensures that critical concerns receive top-level scrutiny and prompt action, reinforcing Masteel’s unwavering commitment to workplace safety and employee well-being.
The safety and well-being of our employees take precedence in every decision and action we undertake. Recognising the critical importance of workplace safety, we are dedicated to maintaining rigorous occupational health and safety (“OH&S”) standards, ensuring that protecting our workforce remains our top priority. As part of our commitment to safety excellence, a comprehensive Occupational Health & Safety (“OH&S”) Policy has been established, serving as a structured framework for both management and employees to cultivate a safe and secure working environment.
Occupational Health and Safety policy:
a. Defines clear safety protocols to mitigate workplace risks.
b. Establishes accountability at all levels to uphold safety best practices.
c. Includes third-party contractors and service providers, requiring them to undergo a mandatory safety briefing before beginning. work at any Masteel facility.
To drive ongoing improvements in reducing health and safety impact we:
a. Continuously assess OH&S performance, reviewing incident reports, safety metrics, and workplace data to identify potential risks and areas for enhancement.
b. Implement corrective measures based on findings, ensuring our OH&S strategies remain effective, responsive, and adaptable to emerging risks.
c. Hold quarterly OH&S committee meetings to evaluate safety protocols, discuss updates, and escalate critical safety concerns to management for immediate action.
We at Masteel continously adopting a systematic approach to mitigating workplace safety risks, focusing on:
a. Proactive risk assessments and hazard identification to enable early intervention and prevent incidents.
b. Monthly updates to safety protocols, ensuring compliance with regulatory standards and industry best practices.
c. Targeted employee safety training programs, equipping our workforce with the knowledge, skills, and awareness to maintain a secure and injury-free workplace.
Our Occupational Health & Safety (“OH&S”) Policy and management system reflect our strong commitment to workplace safety, having achieved OHSAS 18001/ISO 45001 certification for our Petaling Jaya and Bukit Raja facilities since 2022. Since then, this certification was extended to 100% of Masteel’s operation sites, reinforcing our dedication to maintaining the highest safety standards across all operations.
To ensure compliance with ISO 45001’s stringent requirements, we conduct regular internal and external audits across all divisions. This rigorous approach not only ensures alignment with industry best practices but also underscores our commitment to continuous improvement, risk mitigation, and creating a safe working environment for our employees.
The Safety and Health goals are clearly defined within the ISO 45001 framework, forming an essential part of the occupational health and safety policies for the Bukit Raja and Petaling Jaya plants. The table below details the specific targets established for FY2024, reflecting a commitment to maintaining a safe and compliant work environment.
Since 2024, we committed to establishing long-term safety goals for the 2024–2028 period to align with Masteel’s Safety and Health objectives under ISO 45001 standards. Our primary focus is on enhancing workplace safety, mitigating risks, and preventing accidents, ensuring a safe and compliant working environment.
At Masteel, the Safety and Health team is committed to maintaining the highest occupational health and safety standards by conducting comprehensive risk assessments across both current operations and future projects. These assessments utilise the Hazard Identification, Risk Assessment, and Risk Control (“HIRARC”) methodology, a structured approach to identifying, evaluating, and mitigating workplace hazards.
HIRARC assessments have been successfully implemented in high-risk operational areas, including the Electric Arc Furnace (“EAF”) and Induction Furnace (“IF”) units. Additionally, these assessments extend to new and upcoming projects, such as the High-Speed Bar Project, ensuring that potential risks are proactively managed even before any operations commence. This forward-looking approach reinforces our commitment to workplace safety and operational resilience.
Comprehensive Employee Safety Coverage
We ensures that all employees are adequately protected under our OH&S management system, which includes enrolment in Social Security Fund (“SOCSO”) and Group Personal Accident Insurance (“GPA”). These measures provide financial and medical security in the event of work-related injuries, reflecting our dedication to employee well-being and workplace protection.
Safety Performance Indicators for Continuous Improvement
To strengthen accountability and proactive risk management, we have introduced a safety focused Key Performance Indicator (“KPI”) aimed at limiting workplace accidents to fewer than three per year. This KPI:
a. Serves as a measurable benchmark for evaluating workplace safety performance.
b. Reinforces our commitment to continuous risk reduction and the prevention of occupational hazards.
c. Encourages a culture of collective responsibility, ensuring that employees actively participate in safety initiatives and adhere to established protocols.
In FY2024, Masteel recorded a total of 2,085,120 working hours with zero workplace incidents, successfully achieving our annual safety target of fewer than three workplace accidents. This outstanding safety record underscores Masteel’s unwavering commitment to occupational health and safety and the effectiveness of our proactive safety strategies.
Throughout the year, we observed significant improvements in overall safety performance, driven by our continuous enhancement of safety protocols, rigorous risk management strategies, and comprehensive safety training programs. By fostering a culture of safety awareness and compliance, we have ensured that all employees operate in a secure and well-regulated environment.
This notable milestone of zero workplace injuries is a testament to Masteel’s proactive approach to risk prevention, including regular safety drills, strict adherence to industry best practices, and continuous investment in workplace safety enhancements. Our preventive measures and structured safety policies play a crucial role in protecting our workforce, ensuring a safe and productive work environment. Achieving zero incidents is not just a target, it reflects Masteel’s deep-rooted commitment to safeguarding employee well-being while maintaining operational excellence. As we continue to enhance our safety standards, Masteel remains dedicated to fostering a safe, compliant, and injury-free workplace, reinforcing our position as a leader in workplace safety within the steel industry.
Comprehensive Safety and Health Training for Employees
As part of our ongoing efforts to enhance workplace safety awareness and preparedness, Masteel collaborates with both internal and external stakeholders to deliver tailored safety and health training programs. In FY2024, a total of 689 employees attended in various health and safety training sessions designed to equip employees with the knowledge and skills to identify, prevent, and manage workplace safety hazards and strengthen Masteel’s overall safety culture by fostering active employee engagement in workplace safety initiatives.
These training programs cover a broad range of occupational health and safety topics, ensuring that employees remain vigilant, well-trained, and prepared to address potential risks in the workplace. Below is a detailed summary of the safety training sessions conducted at our Bukit Raja and Petaling Jaya facilities.
Masteel is committed to ensuring a safe and resilient working environment by adopting a proactive approach to emergency preparedness. To enhance crisis management capabilities, we have develop multiple comprehensive emergency response plans. These initiatives are designed to ensure swift, coordinated, and effective responses to potential emergencies, safeguarding our employees, assets, and operations. The development of our three emergency response plans is the result of meticulous scenario analysis and strategic planning, covering a wide range of potential emergencies, including fire incidents, chemical spills, and medical emergencies. These tailored response protocols ensure that Masteel remains fully equipped to handle unforeseen incidents while minimising risks to personnel and business continuity.
We recognise that a truly safe work environment goes beyond physical safety measures. Our approach to OH&S is holistic and employee-centered, incorporating both preventive safety protocols and psychological well-being initiatives. We are committed to fostering a workplace culture where employees feel secure, valued, and supported at all times.
To reinforce our commitment, we continuously
- Maintains a robust OH&S Policy, continuously evolving to address workplace risks effectively.
- Implements ongoing safety programs that emphasise risk awareness, hazard prevention, and emergency preparedness.
- Sets clear and measurable safety goals, ensuring continuous improvement in workplace safety performance.
- Provides mental health and well-being support, ensuring employees feel psychologically safe and motivated in their work environment.
Through proactive safety initiatives, structured emergency response planning, and a people-focused approach, Masteel is forging a path toward a safer, healthier, and more productive workplace for all employees.
