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MASTEEL SUSTAINABILITY

Stakeholder Engagement

Masteel is always committed to advancing our sustainability agenda through proactive, transparent, and meaningful engagement with all our stakeholders. We recognise that openness, accountability, and inclusivity are essential not only for reinforcing trust but also for sustaining long-term business resilience in a rapidly evolving steel industry landscape.

We systematically identify and engage key stakeholders to understanding their perceptions and expectations shape our corporate reputation, including regulators, investors, employees, customers, and local communities. They influence our business decisions and are directly impacted by our operations. Regular engagement forums, such as structured meetings, town hall sessions, and public dialogues, serve as vital platforms for fostering open discussions, gathering feedback, and ensuring that our sustainability strategies remain aligned with stakeholder priorities.

By actively listening to and addressing stakeholder concerns, we integrates sustainability considerations into corporate strategy, enabling us to make informed, responsible decisions that drive sustainable growth. Our approach ensures that we not only comply with evolving regulatory requirements but also anticipate emerging risks and opportunities in the steel manufacturing sector.

Moreover, our commitment to transparent communication extends beyond engagement where we remains dedicated to providing timely, clear, and data-driven disclosures on our sustainability performance, operational progress, and strategic direction. Through detailed reporting and continuous updates, we empower stakeholders with the information needed to assess our sustainability commitments and long-term value creation efforts.

By embedding stakeholder engagement at the core of our corporate governance framework, Masteel reaffirms our role as a responsible, forward-thinking industry leader, committed to ethical business practices, sustainable operations, and fostering long- term partnerships built on trust.

Stakeholder

Engagement Channel

Area of Interest

Shareholders & Investors

  • Future growth prospect
  • Return on investments
  • Corporate sustainability
  • Corporate exercises
  • Share performance
  • Dividends
  • Annually during Annual General Meeting
  • As and when necessary through Bursa announcements, Investor Relations (“IR”) and virtual briefing

Employees

  • Safe and healthy work environment
  • Work-life balance
  • Equality and diversity at workplace
  • Career advancement and progression
  • Empowerment and learning opportunities
  • Ad-hoc meeting through face to face discussion
  • Conducting regular training and development programmes and job enrichment and coaching
  • Weekly department meetings
  • Annually townhall sessions and annual performance review

Customers

  • Timely product delivery
  • Product quality
  • Alignment to market needs

  • Daily engagement session

Local Communities

  • Pollution and waste
  • Supporting development of communities
  • Creation of employment opportunities
  • Conducting Corporate Social Responsibility (“CSR”) programme annually
  • As and when necessary through press release
  • Collaboration with local educational institution/government agencies regularly

Government & Regulators

  • To date and comprehensive policies and legislation
  • Analysis of regulatory impact on the company
  • Engagement/representation for alternatives
  • Compliance
  • Annually through direct meetings
  • As and when necessary through representatives from industry associations and stakeholders’ engagements

Industry Associations

  • Compliance with all applicable laws and regulations
  • Active membership to remain abreast of matters related to the industry
  • Collective consensus of opinion from Associations’ members point of view

  • Conducting regular meeting and consultation on a monthly basis or at least quarterly

Media

  • Transparency
  • Easy access to top management and key personnel for up-to-date information
  • Speedy dissemination of information
  • Early engagement
  • Interview opportunities
  • Press release throughout the year if necessary
  • Media queries and requests are responded to promptly as they are received through Public Relation Officer’s contact and email address (via company website)
  • Regular updates on corporate development through the company website
  • As and when necessary through media interviews

Suppliers & Contractors

  • Support for local suppliers
  • Fair procurement practices
  • Product compliance
  • Ad-hoc face to face meetings and product quality feedback
  • Annual supplier performance assessments
  • Sustainability assessment and reporting